KlarVPN exists to give you privacy you can verify, not just read about. We collect as little information as possible to keep the service running.
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Questions? Contact support@klarvpn.com.
KlarVPN exists to give you privacy you can verify, not just read about. This policy describes the data we handle, why we handle it, and how you can check it yourself.
Our promise: We collect as little information as possible to keep the service running. We do not log your browsing activity. We do not sell your data. And we show you exactly what we hold in your live transparency dashboard.
We do not use your information for profiling, ad targeting, or automated decision-making.
| Data Point | Purpose |
|---|---|
| Email address | Account login, password recovery, billing receipts, support, and essential service communications |
| Usage counter | Apply data limits and display your usage |
| Payment token | Activate and maintain your paid subscription |
| Anonymous diagnostics | Improve app stability, opt-in only |
We do not sell, rent, or trade your personal information. We share only with payment processors to complete transactions, and upstream hosting providers that run the physical servers where your dedicated tunnels terminate.
We will only disclose information to law enforcement when we receive a valid, legally binding court order or warrant. Because we keep no browsing logs, the information we can provide is extremely limited.
To protect all users and comply with upstream infrastructure partners, KlarVPN may not be used for illegal activity, fraudulent conduct, intellectual property violations, malware distribution, security violations, network abuse, spam, unsolicited communications, or cryptocurrency mining without explicit written consent.
Violations may result in immediate service suspension or termination. We cooperate with upstream providers when they flag prohibited activity originating from KlarVPN infrastructure.
When your tunnel session is refreshed, your current tunnel is destroyed, and a new one is provisioned. Session refresh does not erase your monthly usage tally.
You can request deletion of your account and all associated data by emailing support@klarvpn.com.
| Data Type | Retention Period |
|---|---|
| Email address | Until account deletion plus 90 days for final communications |
| Usage counter (monthly tally) | 30 days after the monthly cycle ends |
| Payment token | Duration of subscription plus any period required for tax or compliance records |
| Temporary connection metadata | Deleted upon disconnection |
| Anonymous diagnostic logs | Up to 1 year if opted in |
We protect your data with strong encryption in transit and at rest. Access to internal systems is strictly limited to essential personnel. Because we do not log browsing history, a breach would expose only your email address and usage counter, nothing more.
KlarVPN is not intended for users under the age of 16. If we learn that a child under 16 has provided their email address and created an account, we will delete the account and associated data immediately.
You have the right to access, correct, restrict, or delete your personal data, and to data portability. Contact support@klarvpn.com to exercise these rights. You may also lodge a complaint with your local data protection authority.
Your VPN tunnel operates on servers in various global regions. When you connect to a server outside your home country, temporary connection metadata may be processed in that location. We maintain safeguards to protect your data regardless of where it is processed.
Significant changes will be communicated via the email address linked to your account or through a prominent notice in the KlarVPN app. Minor clarifications may be posted without direct notice, but will always be reflected here with an updated effective date.
